Frequently Asked Questions

Everything you want to know about our websites

Do you have questions about our services, prices, or the process of a website project? Here you will find answers to frequently asked questions about website creation, development, and maintenance. If you can't find your question, you can contact us directly at any time.

General

We create websites for businesses and freelancers from all sectors – including small businesses, independent contractors, and personal service providers. Whether you're a plumber, fitness trainer, lawyer, or artist – we develop a website that perfectly suits your needs and your business.

The timeframe depends on the complexity of your website and how quickly your content (e.g., photos, text, etc.) is provided. 

Eine einfache Website kann bereits innerhalb von 14–28 Tagen fertiggestellt werden, während umfangreichere Projekte etwas mehr Zeit in Anspruch nehmen können. Sobald wir Ihre Anforderungen kennen, erstellen wir für Sie einen. Klaren und transparenten Zeitplan.

We use WordPress, a versatile and widely used content management system worldwide. It enables flexible website development and makes managing your content simple and user-friendly.

We can arrange a photographer for you. However, this service is provided by a third-party provider and incurs additional costs, depending on the products and availability at the respective location.

Yes! If you already have a website that needs a fresh design or better features, we can redesign and optimize it to improve performance, usability, and the overall user experience.

Website Development & Features

Yes! All of our websites are designed to be mobile-friendly. This means they look great and work smoothly on desktop computers, tablets, and smartphones.

Yes! We create websites using WordPress as well as user-friendly platforms like Shopify, allowing you to easily update text and images yourself. If you wish, we can also provide a short training session so you can manage your website with ease.

Alternatively, we also offer an ongoing, cost-effective maintenance service. This way, we take care of updates and maintenance of your website – allowing you to fully concentrate on your core business.

Yes, we also create simple online shops. Before we begin, however, we first review your requirements to ensure the solution is a good fit for your business. Please note that payment methods must be set up using your own accounts with common platforms such as PayPal, Stripe, or Square. We will, of course, support you with the integration into your online shop.

Absolutely! We implement proven security measures through our hosting providers. These include SSL certificates, secure hosting, and regular updates to protect your website from threats as effectively as possible. Additionally, we create regular backups so that your website can be quickly restored in the event of malware or other problems.

Yes, of course! We'll explain everything clearly and understandably, even if you don't have a technical background. You'll learn exactly where your online assets are located, how they are managed, and how your website is structured. Our goal is complete transparency and knowledge sharing so that you always have a clear overview of your digital presence.

Price & Payment

The cost depends on the features and complexity of your website. We offer affordable packages for individuals and businesses of all sizes. Contact us for a customized quote tailored to your specific needs.

We currently do not offer traditional installment payments. Our payment terms are staggered according to project milestones: a deposit before development begins, a payment after the first draft, and the final payment before the website goes live.

No! We believe in transparent pricing. You will receive a detailed breakdown of all costs before the project begins, so there are no surprises. Our price includes development costs as well as any premium plugins you may need for your website.

Website maintenance is optional, but recommended. We offer affordable maintenance packages to ensure your website is always up-to-date, secure, and runs smoothly.

No problem! Our websites are built to be scalable, so we can add new features as your business grows. Simply let us know what you need, and we’ll provide a customised quote based on the scope and complexity of the requested features.

Domain & Hosting

Yes! If you already have a domain or hosting provider, we can work with that. If you need help with the transfer or upgrade, we're happy to assist you.


To set up or transfer your website, we need direct or delegated access to your domain and hosting.

Yes! We can register your domain and provide reliable, secure, and fast hosting that is precisely tailored to your company's needs. 

Our hosting services are provided through a premium hosting company based in the UK. Thanks to excellent customer support and high availability, there has been virtually no downtime over the past ten years.

Yes! We set up professional email addresses using your domain, e.g. yourname@yourcompany.com

If you ever decide to switch hosting providers, we'll guide you through the entire process to ensure a smooth transition and minimal downtime. We also offer a paid service where we handle the complete website migration for you.

Support and maintenance

We offer continuous support, including troubleshooting, updates, and optimizations, to ensure your website always runs smoothly. This service is part of our annual maintenance and management package.

Yes! If you choose our maintenance package, we take care of software updates, security patches, and feature improvements to keep your website secure and up to date at all times. We also offer a premium service with a 90-day, progressively built-up backup.

You can inform us about any problems at any time. We will investigate the cause and support you in resolving them so that your website is running smoothly again quickly.

Yes! Whether it’s content updates, minor design adjustments, or new features, we can make the requested changes as needed. Our maintenance package includes free content updates and minor changes. However, extensive design revisions or complete changes to the navigation structure would require a new, customised quote.

You can reach us by email, phone, WhatsApp, or via the contact form on our website. We are always here for you and happy to help!

Ready for your next step?

A good website starts with a good conversation.

Company Information

RCS – Resource Connect Services e.U.
GLN: 9110036105684
UID : ATU82689707
FN: FN 628787 m
FB Gericht: HG Wien

Sitz:

GESCHÄFTSANSCHRIFT: Schanzstraße 55/3, 1140, Wien
Tel: +43 660 962 6910
E-Mail: ranil@rcsaustria.com
Geschäftsführer: Ranil Samarawickrema BSc MA MA